Our private GP appointments give you the space and opportunity to talk about anything that’s weighing on your mind.

Unlike regular NHS GP slots, where you might have felt constrained by time, we offer long and short appointments to ensure you have plenty of space to feel heard.

That means you can ask as many questions as you’d like, so you have complete clarity on your own health and wellbeing. We’ll never rush you or limit your session to just one topic.

In fact, it couldn’t be further than the truth: our professional doctors are here to take your concerns seriously and would prefer to get as much information as possible.

This means we can fully understand your current situation and symptoms before planning the best course of action.

We’ll also never keep you from a referral or further exploratory treatment if that’s what you would prefer.

As always, we only work in our patients' interests. So we will only offer advice and recommendations if we truly think they will benefit you - but if you have a certain test or scan, we will do our best to accommodate.

A blood test can be one of the quickest and simplest ways to find out if there’s an underlying problem that’s causing - or attributing - to your symptoms. If your doctor thinks that a blood test would help, we’ll be able to book you in to see one of our dedicated nurses at a time that suits you.

At Pall Mall, our dedicated testing team can process your bloods and get them to you within a matter of hours through to a few days for more extensive testing. To make things even easier, you can request how you’d like to receive your results, via:

• Email
• Post
• Phone Call - you can either call us or a member of the team will get in touch.

If requested, results can also be faxed or posted to your treating consultant or NHS GP.

If you have had a GP consultation in the first place, we also offer a free of charge call from our GP to discuss the results should you require this.

Tablets, ointments, solutions. We know that it can be tricky to get your hands on the things needed to keep you happy and healthy day-to-day, which is why our private GPs can write you a prescription directly.

Say goodbye to lengthy waits or having to plan checks weeks in advance, as our private GP service can write and send your prescriptions directly to a pharmacy during your chosen appointment slot. 

Or alternatively, we can send your prescription to any chosen pharmacy so you can pick it up whenever’s convenient.

We can organise repeat prescriptions or, if your GP decides to suggest a new treatment, our in-house service allows us to write up a new prescription for you to use as needed.

Prescriptions with Pall Mall are simple. Exactly as they should be

Please note: Booking a 15-minute appointment with us is usually the optimum amount of time needed for those looking to organise repeat prescriptions. 

A longer appointment may be required when prescribing new medications, to ensure you get all the information and checks needed before going home.

Whether you already have existing symptoms or are looking for some much-needed peace of mind, our discreet Sexual Health Services will be able to help.

Our private appointments offer a wide range of checks that provide a comprehensive screening, including the space to discuss symptoms directly with a GP and get quick, efficient treatment.

Our services are best suited for for:

• Those who have presenting symptoms
• Patients who have no symptoms but would like a check
• People who may be at risk of contracting an STI from a partner
• Those who would simply like to schedule a on-off or regular STI screening

At Pall Mall, our GPs are available in our Liverpool, Manchester and Leeds clinics, so you can access top-level care across the North West.

Our services are confidential and discreet. We’ll only ever share results directly with you and do not need to disclose your checks with your NHS doctor unless instructed otherwise.

We’re here to provide the best possible healthcare - which means we are with you every step of the way. That means our specialist GPs are able to provide you with further information and assistance should you need it, with experienced practitioners available from early morning to late evenings.

Not feeling listened to? Or perhaps you’d simply like another professional opinion?

If you would like a second opinion on an existing diagnosis, then our GPs are more than able to help.

With our Extended Private GP Appointments, your doctor will be able to discuss any concerns and explore your options.

During this time, we can cover your extensive medical history, multiple concerns and any current treatment plans you have in place, ensuring that everything is as it should be.

It’s important to note that in some cases, you may be referred for further tests to obtain a full diagnosis.

At Pall Mall, our mission is to provide healthcare services that help patients thrive, live longer, healthier, happier lives - which is why we take pride in offering second opinions that might give fresh insight on new, or existing, conditions.

To book a second opinion at Pall Mall Medical contact us at gp@pallmallmedical.co.uk and ask for an extended appointment.

When it comes to your mental health, you deserve care, time and support.

At Pall Mall, if your mental health is starting to affect aspects of your life such as work and relationships, then booking in a chat with one of our private GPs can get you started on the right path.

Our GPs will be able to talk through your thoughts, feelings and symptoms, such as helping you decide next steps. We’ll be able to assist with any medication with our private prescription service, if needed, or refer you to our qualified psychiatrists. 

At Pall Mall, we offer a number of services and treatments to help our patients with their mental health needs.

We can refer our patients quickly and seamlessly, which is why many people choose us as an alternative to the NHS - who are currently struggling with long waiting lists, insufficient resources and constant demand.

Our Private GP Appointments can internally refer patients to help with:

• Cognitive Behaviour Therapy (CBT)
• Psychiatric Medicines
• Talking Treatments - such as therapy or counselling.

We know that talking about your mental health isn’t easy. So we can give you as much information on all the options available to you and advise where appropriate, to help you make the right choice.

Before you decide on any method or take any medication, our team will ensure that you feel confident and comfortable before making those important next steps.

Yes, if you feel more comfortable bringing a family member or friend to a GP appointment with you then you are more than welcome to.

Appointments with GPs are not usually covered by insurance companies. If you are referred to a consultant or have a procedure done at Pall Mall Medical then the majority of these will be covered by insurance companies. It is advisable to check your policy or ask your broker or insurance company to be sure of what is covered.

Depending on the kind of testing being carried out you can receive your results in a matter of hours through to a few days for more extensive tests. You can request how you receive the results and the options are by email, post, by calling us or we can call you. We can also post/fax results to your treating consultant or NHS GP - if requested.

If you have had a GP consultation in the first place, we also offer a free of charge call from our GP to discuss the results should you require this.

Appointments with Pall Mall Medical’s GPs are available in our clinics located in Manchester and Liverpool. To book a GP appointment at Pall Mall Medical contact us on 03300 27 26 45 or email us at gp@pallmallmedical.co.uk

For GP appointments you can pay by cash or by credit or debit card (excluding American Express) on the day of your appointment. We will require a £25 deposit to confirm the appointment itself. The cost of a private GP appointment is time-only, there will be an additional charge for in-clinic services provided such as blood testing, referrals, letters, prescriptions and scanning.

There is no formal registration process to go through when you visit a GP at Pall Mall Medical, if you are a new patient we will ask you to provide some basic details but it is not the same as registering with an NHS doctor. Patients do not de-register with their NHS GP when registering with Pall Mall Medical. The process for registering at Pall Mall Medical takes just a couple of minutes. We will not let your NHS GP know you have attended Pall Mall Medical unless you specifically ask us to.

Yes, there is no waiting list to see our doctors and in many cases, you can make a same day appointment. Please note that if you have an urgent medical problem, it may be more appropriate that you visit your nearest A&E department.

No, you can book directly with the consultant of your choice without the need for a referral from a GP. This service is particularly useful if you already have a diagnosis and would like further advice.

Our GPs can provide sick notes for an additional £20 on top of a GP consultation fee. However, it is not guaranteed that our GPs will provide sick notes as it depends on the individual’s situation. Please note, we can only provide backdated sick notes if you have seen one of our doctors previously for that illness.

Yes, if during an appointment your GP believes you would benefit from having further tests and investigations done they will arrange this for you. This can often be done in the same appointment, saving you another trip to the clinic. Many results are back within 24 hours.

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